Common Misconceptions About Hiring Ops Support

As a small business owner or entrepreneur, you wear many hats. From product development and marketing to customer service and accounting, it often feels like you're doing it all. But as your business grows, so does the complexity of managing it. This is where operations support comes in, yet many entrepreneurs hesitate to hire help due to common misconceptions. Let's debunk some of these myths and explore why hiring operations support can be a game-changer for your business.

Misconception 1: Operations Support is Only for Large Companies

One of the biggest misconceptions is that only large companies need or can afford operations support. This couldn't be further from the truth. Small businesses and startups can benefit immensely from operations support. If anything, hiring support has a larger ROI as a small business owner. Most of my clients are receiving 2x, 5x or even 6x their return on investment by outsourcing to our services.

Whether it's administrative tasks, project management, or streamlining workflows, having dedicated support allows you to focus on your core business activities. According to a report by Clutch, 37% of small businesses outsource at least one of their business functions, proving that even smaller companies are recognizing the value of external support.

Misconception 2: Outsourcing Means Losing Control

Many entrepreneurs fear that outsourcing operations support will lead to a loss of control over their business. However, the opposite is often true. By delegating routine tasks, you can maintain a high-level overview and focus on strategic decision-making. And it allows you to focus more on the tasks that allow you to make more money within your company.

Establishing clear communication channels and setting precise expectations ensures that you remain in control while leveraging the expertise of your support team. In fact, businesses that outsource can increase productivity by up to 40%, as they can focus more on core activities​.

Misconception 3: It's Too Expensive

Cost is a major concern for many small business owners. The belief that outsourcing operations support is prohibitively expensive deters many from seeking help. However, outsourcing can be more cost-effective than hiring full-time staff. You can hire experts on a project basis or for a few hours a week, tailoring the support to your budget. Additionally, the time you save can be reinvested into revenue-generating activities. According to The Daily MBA, companies can save up to 60% on operational costs by outsourcing tasks to more cost-effective markets.

Misconception 5: Operations Support is Only for Administrative Tasks

While administrative tasks are a common area for operations support, it's not the only one. Operations support can encompass a wide range of activities, including project management, process improvement, customer service, IT support, and more. By identifying the areas where you need the most help, you can find support that truly enhances your business operations. Highly recommend mapping out your process to identify which tasks you can hand off to support.

Conclusion

Hiring operations support is a strategic move that can propel your business forward. Embrace the opportunity to delegate and watch your business thrive.

Remember, the goal is to work smarter, not harder. Operations support can help you do just that, enabling you to focus on what you do best – growing your business and spending more time in your life.

And as always, if you’re looking to outsource - check out what we offer here at Tyler Jane & Co! We’d love to support your business growth!